Every step of your order with Couple Jewels is carefully tracked. You should receive your order number within 48 hours of placing your order.
Once your item has been crafted, your tracking number will be sent to you. Please note that creating your item typically takes 1 to 3 days, depending on its complexity. When your order is in transit, the tracking information will be updated accordingly.
We appreciate your patience. If you have any questions or if something isn't quite right, please contact us at hello@couplejewels.com with your order number, and we'll be happy to assist you.
